Lenovo ThinkPad: SSD upgrade and Windows 11 reinstall
Weekend - WhatsApp us, we still help
Computer repairs, IT support & web design in Durban
Since 2009, OnBoardIT has kept Durban homes and businesses running. We come to you anywhere in Durban, take drop-offs in Sydenham, and fix most software problems remotely, anywhere in South Africa.
- Est. 2009
- 100+ domains hosted
- After-hours & weekends
Outlook not syncing on six office PCs
New website for a Berea medical practice
Example jobs from a typical day
Most of Durban
On-site IT support
We come to your home or office anywhere in Durban, from Umhlanga to Amanzimtoti. Business clients further afield are visited by arrangement.
Sydenham, Durban 4091
Drop-off repairs
Bring your laptop or PC to us in Asherville, Sydenham. We diagnose it, quote you, and let you know the moment it is ready.
All of South Africa
Remote support
Secure remote sessions for software, email, printer and network problems, anywhere in the country and often after hours.
Services
IT services for Durban homes and businesses
From a laptop that won't boot to a website that brings in customers, one local team covers it all. Choose a service to see exactly what's included.
Laptop & Computer Repairs
Hardware and software repairs for every brand, including Apple. Upgrades, screens, batteries, virus removal and data recovery.
Business IT Support
On-site IT support for offices across Durban. Networks, Wi-Fi, printers, email and ongoing maintenance for your whole team.
Remote IT Support
Secure remote sessions anywhere in South Africa. Most software problems are fixed the same day without anyone travelling.
IT Sales & Consulting
Hand-picked laptops, desktops and parts, sourced to suit your budget. Straight advice before you spend.
Website Design
Fast, secure, hand-built websites that rank on Google and turn visitors into enquiries. From one-page sites to online stores.
Web Hosting & Email
Local, managed hosting on NVMe servers with business email on your own domain. Over 100 domains hosted.
POS Systems
Point-of-sale setups for shops, restaurants and service businesses. Hardware, software, stock control and training.
Custom Business Software
Inventory, job-card, accounting and quoting systems built around how your business works. They can run offline on your own network.
Branding & Graphic Design
Logos, business cards, signage and social media graphics that make a small business look established.
Website design Durban
Websites that load fast, rank well and don't get hacked
Your website is often the first thing a customer sees. We hand-code websites in HTML and PHP, so there are no WordPress plugins to exploit and nothing slowing them down. Each page is written around what your customers actually search for, so Google knows what you do and where you do it.
- Fast on mobile data. Lean pages, compressed images and self-hosted fonts.
- SEO from day one. Keyword-led pages, schema markup, sitemaps and Google Business Profile setup.
- Hacked WordPress site? We rebuild it cleanly and move your hosting and email to our servers.
- Hosting and email included. Local support from the people who built your site.
- CMS / plugins
- none
- HTTPS + security headers
- on
- Schema markup
- LocalBusiness, FAQ
- Mobile layout
- tested
Why OnBoardIT
Why Durban clients stay on board
We started out repairing computers for home users in 2009. Today we look after offices, shops and organisations across Durban, and we still treat every job the way we did then.
Honest pricing
You get a clear quote before any work starts. No surprises on the invoice.
Quick response
Fast turnaround in office hours, with after-hours and weekend help when you need it.
We find the real fault
We fix the cause, not just the symptom, so the same problem doesn't come back next month.
Your data stays private
Your files and passwords are handled with care and kept confidential, in line with POPIA.
One number for all of it
Computers, network, website, email and POS. One team that knows your whole setup.
17 years of experience
From Windows XP to Windows 11 and macOS, we have worked on it and know its quirks.
How it works
From "it's not working" to sorted in four steps
- 01
Tell us what's wrong
WhatsApp, call or send the contact form. A photo of the error message helps.
- 02
Diagnosis & quote
We find the fault or scope the work and give you a clear price before we start.
- 03
We fix it or build it
On-site, in our workshop or remotely, whichever gets you going fastest.
- 04
Aftercare
We check in afterwards and stay on call for anything else you need.
Service areas
On-site IT support across Durban
We are based in Sydenham and visit homes and businesses across the greater Durban area, including:
- Sydenham
- Asherville
- Overport
- Reservoir Hills
- Sherwood
- Musgrave
- Berea
- Glenwood
- Morningside
- Durban CBD
- Point & Waterfront
- Umbilo
- Durban North
- Umhlanga
- La Lucia
- Westville
- Pinetown
- Queensburgh
- Chatsworth
- Phoenix
- Verulam
- Mount Edgecombe
- Hillcrest
- Amanzimtoti
Reviewed by real clients on Google
Read what Durban homes and businesses say about working with us, or leave a review if we have helped you.
Do you come out to fix computers on-site in Durban?
Yes. Most of our work is on-site. We visit homes and offices across Durban, from Umhlanga and Durban North to Westville, Pinetown, Chatsworth and Amanzimtoti. Business clients outside Durban are visited by arrangement.
Can I drop off my laptop or PC instead?
Yes. You can drop off laptops and desktops at our base in Asherville, Sydenham (Durban 4091). WhatsApp us first so we know to expect you. We diagnose the fault, quote you, and let you know as soon as it is ready.
Do you offer remote IT support outside Durban?
Yes. Remote support works anywhere in South Africa. We connect securely to your computer to fix software, email, printer and network problems without anyone having to travel.
Do you help after hours and on weekends?
Our normal hours are Monday to Friday, 08:00 to 17:00, but we regularly help clients after hours and on weekends, especially with remote support. WhatsApp 072 653 4373 and we will get back to you.
Do you repair MacBooks and Apple computers?
Yes. We repair all major laptop and desktop brands, including Apple MacBooks and iMacs, Lenovo, HP, Dell, Acer, Asus and custom-built PCs, running everything from older Windows versions to Windows 11 and macOS.
How much does a repair or a website cost?
Every job is different, so we quote per job. You always get a clear quote before any work starts, with no surprises on the invoice. WhatsApp or call us with the details and we will give you a price.
Can you fix or replace a hacked WordPress website?
Yes. We rebuild hacked or slow WordPress sites as fast, hand-coded HTML/PHP websites that have no plugins to exploit, then move your hosting and email onto our servers so everything is managed in one place.
From the workshop
Tech tips and guides
7 signs your laptop battery needs replacing
Swelling, sudden shutdowns and a charge that won't hold. When a battery is worth replacing and when the laptop isn't.
WebsitesWhy WordPress websites get hacked, and what to do about it
Outdated plugins, weak passwords and cheap hosting. How small business sites get compromised and how to stop it.
MarketingGetting found on Google Maps: a Google Business Profile guide
The free listing that puts local businesses in front of "near me" searches, and how to set it up properly.
Something not working? Let's get you back online.
WhatsApp or call 072 653 4373, or send us the details and we'll come back to you with a quote.