Weekend - WhatsApp us, we still help

Computer repairs, IT support & web design in Durban

Since 2009, OnBoardIT has kept Durban homes and businesses running. We come to you anywhere in Durban, take drop-offs in Sydenham, and fix most software problems remotely, anywhere in South Africa.

  • Est. 2009
  • 100+ domains hosted
  • After-hours & weekends

Most of Durban

On-site IT support

We come to your home or office anywhere in Durban, from Umhlanga to Amanzimtoti. Business clients further afield are visited by arrangement.

Sydenham, Durban 4091

Drop-off repairs

Bring your laptop or PC to us in Asherville, Sydenham. We diagnose it, quote you, and let you know the moment it is ready.

All of South Africa

Remote support

Secure remote sessions for software, email, printer and network problems, anywhere in the country and often after hours.

Services

IT services for Durban homes and businesses

From a laptop that won't boot to a website that brings in customers, one local team covers it all. Choose a service to see exactly what's included.

Laptop & Computer Repairs

Hardware and software repairs for every brand, including Apple. Upgrades, screens, batteries, virus removal and data recovery.

  • Laptop repairs
  • PC repairs
  • MacBook repairs
  • SSD upgrades

Business IT Support

On-site IT support for offices across Durban. Networks, Wi-Fi, printers, email and ongoing maintenance for your whole team.

  • Office IT
  • Networking
  • Maintenance

Remote IT Support

Secure remote sessions anywhere in South Africa. Most software problems are fixed the same day without anyone travelling.

  • Nationwide
  • After-hours

IT Sales & Consulting

Hand-picked laptops, desktops and parts, sourced to suit your budget. Straight advice before you spend.

  • Laptops
  • Parts
  • Advice

Website Design

Fast, secure, hand-built websites that rank on Google and turn visitors into enquiries. From one-page sites to online stores.

  • Web design
  • SEO
  • eCommerce
  • WordPress rescue

Web Hosting & Email

Local, managed hosting on NVMe servers with business email on your own domain. Over 100 domains hosted.

  • Hosting
  • Business email
  • Domains

POS Systems

Point-of-sale setups for shops, restaurants and service businesses. Hardware, software, stock control and training.

  • Retail
  • Restaurants
  • Stock control

Custom Business Software

Inventory, job-card, accounting and quoting systems built around how your business works. They can run offline on your own network.

  • Inventory
  • Job cards
  • Runs offline

Branding & Graphic Design

Logos, business cards, signage and social media graphics that make a small business look established.

  • Logo design
  • Print
  • Social media
17years in Durban IT, since 2009
100+websites & domains on our hosting
99.5%hosting uptime on NVMe servers
7days a week, with after-hours by arrangement

Website design Durban

Websites that load fast, rank well and don't get hacked

Your website is often the first thing a customer sees. We hand-code websites in HTML and PHP, so there are no WordPress plugins to exploit and nothing slowing them down. Each page is written around what your customers actually search for, so Google knows what you do and where you do it.

  • Fast on mobile data. Lean pages, compressed images and self-hosted fonts.
  • SEO from day one. Keyword-led pages, schema markup, sitemaps and Google Business Profile setup.
  • Hacked WordPress site? We rebuild it cleanly and move your hosting and email to our servers.
  • Hosting and email included. Local support from the people who built your site.
Website design in Durban
build-report / onboardit.co.za
90+ Performance
90+ Accessibility
90+ Best practices
90+ SEO
CMS / plugins
none
HTTPS + security headers
on
Schema markup
LocalBusiness, FAQ
Mobile layout
tested
Google Lighthouse targets every OnBoardIT site is tested against before launch

Why OnBoardIT

Why Durban clients stay on board

We started out repairing computers for home users in 2009. Today we look after offices, shops and organisations across Durban, and we still treat every job the way we did then.

  • Honest pricing

    You get a clear quote before any work starts. No surprises on the invoice.

  • Quick response

    Fast turnaround in office hours, with after-hours and weekend help when you need it.

  • We find the real fault

    We fix the cause, not just the symptom, so the same problem doesn't come back next month.

  • Your data stays private

    Your files and passwords are handled with care and kept confidential, in line with POPIA.

  • One number for all of it

    Computers, network, website, email and POS. One team that knows your whole setup.

  • 17 years of experience

    From Windows XP to Windows 11 and macOS, we have worked on it and know its quirks.

How it works

From "it's not working" to sorted in four steps

  1. 01

    Tell us what's wrong

    WhatsApp, call or send the contact form. A photo of the error message helps.

  2. 02

    Diagnosis & quote

    We find the fault or scope the work and give you a clear price before we start.

  3. 03

    We fix it or build it

    On-site, in our workshop or remotely, whichever gets you going fastest.

  4. 04

    Aftercare

    We check in afterwards and stay on call for anything else you need.

Service areas

On-site IT support across Durban

We are based in Sydenham and visit homes and businesses across the greater Durban area, including:

  • Sydenham
  • Asherville
  • Overport
  • Reservoir Hills
  • Sherwood
  • Musgrave
  • Berea
  • Glenwood
  • Morningside
  • Durban CBD
  • Point & Waterfront
  • Umbilo
  • Durban North
  • Umhlanga
  • La Lucia
  • Westville
  • Pinetown
  • Queensburgh
  • Chatsworth
  • Phoenix
  • Verulam
  • Mount Edgecombe
  • Hillcrest
  • Amanzimtoti

Reviewed by real clients on Google

Read what Durban homes and businesses say about working with us, or leave a review if we have helped you.

FAQ

Questions we get asked a lot

Can't see your question? WhatsApp us on 072 653 4373.

All FAQs
Do you come out to fix computers on-site in Durban?

Yes. Most of our work is on-site. We visit homes and offices across Durban, from Umhlanga and Durban North to Westville, Pinetown, Chatsworth and Amanzimtoti. Business clients outside Durban are visited by arrangement.

Can I drop off my laptop or PC instead?

Yes. You can drop off laptops and desktops at our base in Asherville, Sydenham (Durban 4091). WhatsApp us first so we know to expect you. We diagnose the fault, quote you, and let you know as soon as it is ready.

Do you offer remote IT support outside Durban?

Yes. Remote support works anywhere in South Africa. We connect securely to your computer to fix software, email, printer and network problems without anyone having to travel.

Do you help after hours and on weekends?

Our normal hours are Monday to Friday, 08:00 to 17:00, but we regularly help clients after hours and on weekends, especially with remote support. WhatsApp 072 653 4373 and we will get back to you.

Do you repair MacBooks and Apple computers?

Yes. We repair all major laptop and desktop brands, including Apple MacBooks and iMacs, Lenovo, HP, Dell, Acer, Asus and custom-built PCs, running everything from older Windows versions to Windows 11 and macOS.

How much does a repair or a website cost?

Every job is different, so we quote per job. You always get a clear quote before any work starts, with no surprises on the invoice. WhatsApp or call us with the details and we will give you a price.

Can you fix or replace a hacked WordPress website?

Yes. We rebuild hacked or slow WordPress sites as fast, hand-coded HTML/PHP websites that have no plugins to exploit, then move your hosting and email onto our servers so everything is managed in one place.

Something not working? Let's get you back online.

WhatsApp or call 072 653 4373, or send us the details and we'll come back to you with a quote.

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